As businesses go digital, the right software (be it internally or for customer-facing channels) becomes more and more imperative by the day. Competition is fierce, and markets (even vertical ones) are already saturated; customers are spoilt for choice for anything they wish to buy, thereby putting more pressure on forward-thinking businesses that are concerned about their longevity.
Worrying as it may seem, businesses need to do what it takes to remain relevant in the eyes of their prospective customers – or lose out to competitors. What’s more, an excessive amount of content inundates the average customer everyday; from social media news feeds to email inboxes, customers have more content to peruse, and a finite amount of time.
In a digital landscape that is so cluttered, how are businesses to stay top of mind with customers? Being customer-centric is key here; it has become important now and more than ever, to establish positive impressions (and that too repeatedly), even if it is during smaller interactions. Numerous ways may exist to elevate CX, but not much can beat a stellar web and mobile app presence.
Having the right software outsourcing partner is therefore crucial to strategise, build and maintain the right customer-facing software; whether it’s a standard mobile app or a multifunctional kiosk, an offshore software development team can make it happen, no matter where your business may be located in the world, and irrespective of industry or business size too.
The same also applies to employee-facing applications; what are your team members interacting with and depending on, day in and day out, to fulfil their tasks and meet their KPIs? A relevant software offshoring team can also deliver enterprise-level applications that can give your staff the leverage to meet customer requirements, share data and collaborate in real-time, in order to ensure no important task falls through the cracks.
In this article, we discuss:
- The many ways software offshoring can be advantageous for your business,
- Tips on collaborating successfully with software offshoring companies,
- A quick guide on choosing the right software offshoring provider (if you haven’t already).
Looking for a reliable software offshoring team for your business’s software development requirements? As a leading software development outsourcing company in Sri Lanka, our teams here at EFutures can scale to deliver, no matter how unique your enterprise needs may be.
Contact us today, and we’ll be happy to conduct a one-on-one assessment of your business’s software or application development needs – and determine how we can help.
How can software offshoring enable quality and consistency?
Dedicated expertise that is sourced without having to worry about geographical constraints
Software offshoring, due to its remote nature, alleviates concerns surrounding hiring and working with a professional that is only available within close proximity. Software offshoring companies could easily be situated in a different country, or halfway around the world. This isn’t a blocker by any means, as the right professionals are sourced by offshoring companies to meet deliverables.
In turn, this also affords companies the ability to have the best talent from around the world working on their projects – without having to worry about administrative obligations, since software offshoring companies take care of the very same.
The ability for enterprise decision-making teams to only focus on what demands their attention
With software offshoring, all software development operations are outsourced to a partner that is skillful and reliable. Supervising and monitoring operations from a macro level are the only duties that enterprise decision-making teams need to fulfil, on average. Regular meetings can address this; business leaders or relevant managers from the client side can be briefed on progress, to offer feedback and insight on how tasks can be improved, if needed.
The same can also be done offline via real-time project management tools. With cloud-based workspaces and document collaboration platforms, decision-making teams can regularly check in (or be routinely notified of updates), in order to inspect and provide approvals or feedback as and when required.
Access to trending technologies – as and when they release
Software development outsourcing companies in general (especially larger ones that have been operating in this field for a significant period of time), also specialise in services such as cybersecurity, SEO and even AI/machine learning. As a result, companies can avail access to these technologies directly from their outsourcing partner, with little to no adjustment. Top software outsourcing companies are also forward-centric enough to constantly stay abreast of what is trending, and obtain necessary skills and expertise in order to apply the same for their clientele.
Speaking to your software outsourcing partner about what they can offer beyond core software development can be a productive conversation to have, especially when your business is steadily experiencing growth, and needs to address increasing customer volumes faster – but without compromising on accuracy and quality.
Steps to hire a software development team that’s offshore, yet ideal for your business’s individual needs
- Always start with a business assessment: Knowing what your business needs to achieve via the right software or mobile application can help both your internal teams as well as prospective software offshoring companies gain clarity on what is needed, and why.
- Ask around for recommendations, or reach out to prospects online – or do both: Considering the geographical distance between your business and a software offshoring provider, it is important to ensure you select the right agency to partner with. One-on-one recommendations are always ideal for this purpose, especially as colleagues you trust may already be working with software offshoring companies that they themselves trust, in turn.
- Monitor and supervise regularly: Selecting the right software outsourcing partner is done with the purpose of deferring to, and offloading the bulk of operations, to skilled software development professionals. In spite of this, one-on-one supervision is still relevant, as teams need to be directed on what to do (as well as avoid), from a strategy standpoint.
In conclusion
Offshore software development is a highly valuable addition to any business that needs quality software or mobile applications developed – within budget, and on time. With offshoring partners situated halfway across the world, remote work environments and virtual meeting schedules ensure that geographical distance isn’t a constraint.
However, companies need to determine suitable fit, both in terms of budgets and timeframes, as well as in styles of communication. Time zone differences may also come into consideration here, especially for cross-continental partnerships.
Successfully addressing all these concerns means businesses have a long-term offshoring partner they can rely on that goes beyond simply offering core software development – but also services such as cybersecurity, SEO and AI/machine learning.