What began as a means to cut costs around software development has now evolved into a full-service business model that can cater to any IT-related requirement a business may have; software offshoring, in other words, offers more than just the means to build software, or parts of a software. As a result, top software companies in Sri Lanka and around the world have now grown to be agency partners for all things IT outsourcing, thereby offering businesses both large and small, and across any industry, a single port of access – while continuing to still be affordable.
Software offshoring, thanks to how extensively it has evolved, has now become more relevant than ever before. In this article, we discuss the myriad ways as to how, while also offering tips on how to choose the right software offshoring partner for your own business needs.
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How software offshoring has evolved from simply building software for businesses
Unlike before, software offshoring now offers more than just the means to build quality software at a fraction of the cost. Although offshore developer team arrangements initially gained popularity due to the significant cost savings it delivered businesses, more driving factors have now taken centre stage, further encouraging adoption that goes beyond simply being able to save some money.
Cybersecurity services
Many established software offshoring companies are now fully-fledged agencies that offer a suite of IT-based services to its clientele. Cybersecurity services are one such service, which help businesses enable security-first approaches in a variety of ways. These include:
- Building security-centric software: Typically through a DevSecOps approach, businesses can ensure that cyber protection is ingrained from as early as the information gathering stage, so networks, endpoints and databases are all secured from the get-go.
- Implementing security monitoring and risk assessment services: With cyber threats getting more advanced by the day, enabling 24/7 monitoring can help businesses deal with threats both proactively and reactively.
While offshore software development teams may have the expertise to conduct cybersecurity operations such as penetration tests, they may also partner with dedicated cybersecurity vendors in order to deliver services that are more comprehensive. Either way, offshore software development companies can function as a flagship partner for all things IT outsourcing, so businesses need not depend on multiple providers.
AI model building and training
Offshore software developers, thanks to their hands-on skills in working with multiple programming languages and frameworks, can also contribute towards building and training AI models. Together with LLMs and GenAI models from leading AI platform vendors, offshore software developers can help infuse intelligent technologies in the software they build for their clientele.
From training chatbots to revealing predictive insights, AI model building and training is an area of high potential, as this can be applied across any business use case.
Cloud infrastructure management and systems administration
Offshore software development companies can assist businesses with their cloud infrastructure needs, by purchasing and managing hosted resources on their behalf. If on-premise resources exist on the client side and need managing (often in conjunction with web-based resources as part of a hybrid environment), offshore system administrators can impart their skills to monitor and manage said resources virtually – and possibly at the fraction of the cost.
At the same time, offshore system administrators can also undertake duties pertaining to user lifecycle management, as well update/patch management and network management. Even if teams are situated halfway across the world, offshore sysadmin teams can be contracted to work according to clients’ timezones, so team members are always on standby as and when they are needed.
How to choose the best software offshoring partner for your business needs
While these tips are erred towards businesses that are looking to venture into partnerships with software offshoring providers for the very first time, we’ve also included insights on how businesses who currently engage in partnerships with software offshoring agencies can benefit, across each pointer.
Ultimately, irrespective of whether you’re partnering with a software offshoring provider for the first time or already have one by your side, these tips are evergreen, especially as they will have to be repeated in the event a new project arises.
Assess what you need
As with any endeavour, what you require from a software offshoring partner starts with a thorough assessment. Talk to relevant team members to identify existing problems, and what is required in order to meet business goals. Gather all these findings in a brief, for sharing with agency prospects.
If you already work with a software offshoring company, conduct an assessment every time there is a new project, or a new set of requirements need to be added to an existing project.
Inspect the quality of initial deliverables, as well as turnaround times
When networking with agency prospects, how observant are they when it comes to identifying what your business truly needs, software-wise? Are they also punctual when they respond with their feedback? These are key questions that business leaders and managers need to answer positively, in order to determine whether a prospect is reliable, and eventually suitable for a partnership.
Monitor, measure and improve
Monitoring the quality of output and the overall performance of each team member is something that unanimously needs to be done for both brand new and existing software development projects. Identifying and establishing the right KPIs for this purpose is the first step in the process, so both clients and agencies know what to measure deliverables and performance against.
In conclusion…
The scope that software offshoring agencies offer have improved by leaps and bounds, as numerous established software companies in Sri Lanka and around the world have grown to offer all IT outsourcing services under one roof. Cybersecurity, systems administration, cloud management and even AI-based model training are some of the core services that many leading software offshoring companies are now capable of, thereby making them one-stop, flagship providers of all things IT.
This, in turn, has been driving more and more businesses to conduct offshore software development; provided the right strategies are adhered to in order to find a suitable agency, companies gain the advantage of partnering with a software outsourcing provider that is a true extension of their business operations.